2021/2022 Service Definition

Mobile Device Management (Lightspeed Systems)

About the Service

Mobile Device Manager (MDM) is a mobile device management (MDM) service provided by Lightspeed systems. This cloud-based technology enables school staff to manage mobile devices such as iPads, integrating them with Apple School Manager throughout the school. It helps teachers to ensure that students are using them effectively for learning.

What are the benefits?

  • Our MDM service enables school ICT coordinators and staff to centrally manage mobile devices such as iPads, without the need to configure each and every device individually.
  • Our MDM service works with Apple School Manager.
  • By using Apple School Manager to assign school devices to our MDM, we ensure devices are enrolled and configured.
  • Using MDM you can wirelessly deploy apps and books, configure home screen layouts, find misplaced devices, and manage dozens of other settings.
  • MDM makes it easier to ensure that devices have the right applications installed for the right group of learners, saving time and effort for IT coordinators, IT staff and teachers.
  • MDM can assist with safeguarding for pupils as devices can be wiped and reset remotely, if required.
  • MDM provides schools with a facility to manage the behaviour, settings and installed software on their Apple, Android and Microsoft mobile devices.
  • Using MDM offers an effective way to manage mobile devices, turning them from a consumer device into a powerful tool for teaching and learning.
  • More and more schools are seeing MDM as an essential time-saving solution they can't be without.

What's Included?

Service Features

Feature Description

User-friendly interface with multiple levels of administration

This helps ensure that IT staff and classroom teachers are not overburdened with mobile device management, and everyone has the visibility and control they need.

Hierarchical controls

This gives schools the ability to set policies at the school, classroom, group and device level. Schools can set group-level policies and adjust sub-group policies on a granular level.

Simple device administration and configuration

Schools can manage the installation of applications to multiple devices and monitor device status remotely. Remote configuration and device wiping to protect the safety of the network and students.

Authenticated access

Ability to force user authentication

Multi-Operating System management

Management functions are available in the software for Apple iOS, Android and Windows 10 (Please note if your school opts for the Managed MDM Service that we only provide support MDM on Apple iOS devices).

Integration with Apple School Manager

Provides an efficient way to manage apps purchased from the Apple store. Apple School Manager makes it simple to find, buy, and distribute apps and books in bulk for your School. For details of Apple offer special pricing for volume purchasing of Apps visit: https://volume.itunes.apple.com/gb/store

Application Management

Application deployment and device lockdown that can be managed by both teachers and school ICT staff through the MDM web interface.

Documentation

Access to Lightspeed Systems self-service information and guidance documents / web links on using / setting up the service. http://community.lightspeedsystems.com/products/mobile-manager/

MDM Setup Service (Optional Extra)

  • Enroll iPads into MDM
  • Setup Wi-Fi profiles
  • Deploy applications
  • Configure devices

MDM Managed Service (Optional Extra)

  • Application deployment
  • Enablement or disablement of device features
  • Remote wipe on request (where possible)
  • Support school in enrolling devices (max of five devices)