Contact Us

New Customers

If you are a school and interested in learning more about our services, please contact us at:

0300 123 6797 (Option 2) and ask for one of our Business Relationship Managers who will be pleased to help, or alternatively you can email us directly on

For Existing Customers:

To find out more about your current service features, additional options or to enquire about your SLA or billing contact, email or alternatively call 0300 123 6797 (Option 2) (8am to 5pm, Monday to Friday).

For all technical and service support:

Self Service:

Telephone:      0300 123 6797 (Option 1 for technical support and Option 3 to speak to a member of                             the Schools Application team for SIMS consultation support)

Please go to our support page for further information.

Education Projects

Lancashire County Council Education Digital Services proactively carry out a variety of service improvement projects during each year. From time to time, your school may be asked during a project to contact us via a dedicated email address. Please always provide your school name and site code when emailing us:

Specialist support during project rollouts -