If you are a school and interested in learning more about our services, please contact us at:
0300 123 6797 (Option 2) and ask for one of our Business Relationship Managers who will be pleased to help, or alternatively you can email us directly on firstname.lastname@example.org.
For Existing Customers:
To find out more about your current service features, additional options or to enquire about your SLA or billing contact, email email@example.com or alternatively call 0300 123 6797 (Option 2) (8am to 5pm, Monday to Friday).
For all technical and service support:
Self Service: https://educationdigitalservices.lancashire.gov.uk/my-incidents.aspx
Telephone: 0300 123 6797 (Option 1 for technical support and Option 3 to speak to a member of the Schools Application team for SIMS consultation support)
Please go to our support page for further information.
Lancashire County Council Education Digital Services proactively carry out a variety of service improvement projects during each year. From time to time, your school may be asked during a project to contact us via a dedicated email address. Please always provide your school name and site code when emailing us:
Specialist support during project rollouts - firstname.lastname@example.org