Support

We have a wealth of support services and information to help you, please login to access the full range of services.

There are many elements to the support we offer:

• Customer Service Desk – 08:00 to 17:00 weekdays
• Remote Support – desktop access
• Annual Support - Wi-Fi, telephony and curriculum visits
• On-Site Services – installation and audits
• SIMS – how to guides, upgrade information and statutory guidance
• SLA targets – fault resolution

To access the full range of customer support services, please log in.

Remote ICT Support

You will need to enter the code supplied by your Support Technician

Join a Session

Information on our Remote Support Service