Technical Requirements & Upgrades

With SIMS being a downloadable software, there is often technical requirements and updates that need to be made, but do not fear; Lancashire County Council Education Digital Services are here to help you.

Offering guidance with product and technical roadmaps, as well as technical support and guiding you through the process of upgrading your Windows service, someone will be on hand to help you when you need it.

Do you subscribe to our SIMS Support service?

Please click on the 'Login' button above to access our SIMS Support pages.

If you don't already have a login, please contact us via our Online ICT Incident Reporting Service or by calling us on 0300 123 6797 to request your account details are resent to you.

Don't subscribe to our SIMS Support?

We have developed a range of support packages for schools using the SIMS Management Information System. Our SIMS experts are committed to working collaboratively with schools to ensure they are getting the most from their SIMS applications and the hardware they run on.

There are many ways you can find out more about SIMS Support as well as all the other services we offer. These include other sections of our website such as our Annual Support Services and On-site Services sections, or alternatively, please don't hesitate to contact one of our Business Relationship Managers on or 0300-123-6797 (Option 2).

You can also request information via our online form.