2025/2026 Service Definition

Microsoft 365 Unique Identities and Multi-Factor Authentication Enablement

About the Service

This service helps your school set up secure Microsoft 365 accounts for staff. Each staff member will get a unique login (their work email) and Multi-Factor Authentication (MFA) will be enabled to protect their account.

MFA adds an extra layer of security by requiring a second step to log in—usually a code from an app on your phone.
Microsoft reports that MFA can stop 99% of identity-related security breaches.

This service is part of a wider support package to help schools move to cloud-based systems like SIMS Next Gen.

What are the benefits?

  • Improves data security for your school.
  • Prepares staff accounts for SIMS Next Gen and other cloud services.
  • Meets DfE cyber security standards and data protection regulations.
  • Reassures staff, governors, and parents that data is being protected.
  • Reduces login issues and saves time compared to self-setup.

What's Included?

Service Features

Our Microsoft 365 Unique Identities and Multi-Factor Authentication (MFA) Enablement Service is designed to protect school and data and ensure that staff accounts are setup ready for cloud-based solutions, such as SIMS Next Gen.

We will work with your school to:

  • Schedule two sessions: one to plan, one to implement.
  • Review and clean up your staff user list.
  • Set up unique Microsoft 365 accounts for up to 5 staff.
  • Assign the correct licences.
  • Explain how MFA and shared mailboxes work.
  • Convert generic email accounts (like head@ or office@) into shared mailboxes.
  • Move any documents in generic OneDrive accounts into unique OneDrive accounts.
  • Link shared mailboxes and calendars to individual staff accounts.
  • Enable MFA using the Microsoft Authenticator app.
  • Set up Conditional Access (if your school has A3 licences) to reduce MFA prompts.