2022/2023 Service Definition

SIMS Assisted Housekeeping Service

What is it?

One of our specialist SIMS consultants will work with you remotely to run the housekeeping routines within SIMS. Working with you, they will run the housekeeping routines within SIMS to ensure they are completed effectively and provide best practice guidance, where appropriate.

Why do I need it?

This service is designed to make sure that your data in SIMS is efficiently maintained. 

What are the benefits?

  • Improves data consistency.
  • Helps improve school staff understanding of different types of data, their uses and the links between data.
  • Greater use of SIMS functionality.
  • Helpful tips and best practice on when to carry out housekeeping routines.

What is included?

Supporting documentation detailing the processes to be carried out during the remote consultancy for your school to carry out SIMS Housekeeping routines listed below:



Data formatting

To manage/maintain your data and make sure all name fields are formatted to your preference.

Update fields

To update useful fields such as Mailing Point, Parental Salutations etc.

Check for common duplications

To ensure that data in SIMS is not duplicated for Agents, Agencies and Addresses.

Review out of date data

To show school staff how to delete data no longer required e.g. unlinked Contacts ensuring compliance with GDPR principles.

Review user accounts

To prevent unauthorised access to your SIMS by deactivating redundant user accounts.

Review user permissions

To ensure your SIMS users have permissions suitable for their roles.

Identify potential efficiencies

To audit your current usage to identify efficiency savings i.e. ensure you are using SIMS effectively and running routines to keep your system in tip top shape.

Review reports

SIMS report management, deletion of obsolete reports.

Data maintenance routines

To keep your data maintained and develop the skills/knowledge to tidy it on a regular basis.


What is excluded?

  • Any future amendments or new requests for assistance should be commissioned separately.
  • Advice on GDPR implications.
  • Advice on which pieces of school data need to be deleted.

PLEASE NOTE: Lancashire County Council Education Digital Services will not advise which data can be deleted and will not delete any data without express written consent from the School. This will be documented at the time of the visit and details recorded of the authorising member of staff sanctioning any deletion. If this service is conducted remotely, an email detailing the information of data to be deleted will be requested on the day and no data will be deleted until this permission has been received.

What does it cost?

Log-in to find out information on our pricing.


Additional information

How do I book this consultancy?

 Please contact EducationDigitalServices@lancashire.gov.uk to arrange a booking.

Are there any restrictions on this service?

All SIMS and FMS6 consultancies are subject to SIMS consultant availability. This service is offered throughout the academic year.

The consultancy service MUST be carried out with a member of staff who has School Administrator access rights within SIMS and the authority within school to make decisions regarding the data deletions/updates.

Is training available?

Lancashire County Council's Learning and Development Team provide a range of face-to-face training courses at its training centre in Lancashire. These are open to all schools, including those outside Lancashire. Contact skillslearninganddevelopment@lancashire.gov.uk for more information.