Domain Name Registration and Management

About the Service

Schools have a statutory obligation under the Education Act to publish specific information about their school. Most schools choose to do this by providing this information on their website. This service provides the hosting and management of your school's domain name including your school website name.

Domain names are needed for any service that schools want to present to, or receive from, the internet e.g., your school website, email addresses and remote access services. The Domain Name Registration and Management service is responsible for translating the website URL name into the IP addresses required to use internet services.

Our Domain Name Registration and Management service provides a fully managed service for all aspects to support your school's external domain name. This service is an inclusive feature of our Broadband and Online Services bundle.

What are the benefits?

  • The service is fully managed, resilient and reliable
  • All changes will be carried out by our trained engineers
  • Expert advice and answers to questions you may have regarding your school's Domain Name(s)

What's Included?

Service Features

Feature Description

Domain Name Registration

Registration/transfers of your school's domain names including ".sch.uk" domains.

Management of domain names which have been registered by, or transferred to, Lancashire County Council Education Digital Services, including:

  • WHOIS records
  • Name servers

Domain Name Management

  • domain records will be hosted centrally on our resilient Name Server infrastructure
  • unlimited number of entries for your domain names
Administration
  • The service is fully managed, and all administration is carried out by trained engineers
  • The service includes managing any complaints from a Third Party because of problems generating from your domain e.g., claims related to spam, phishing or abuse activity
  • In the event of such a complaint, we will aim to respond within five working days with details of action to be taken and the expected resolution time
  • The service also ensures that requirements from Nominet for ".sch.uk" domains in WHOIS records are maintained

IP to hostname mapping and hostname to IP mapping

  • Resolution of both IP addresses and hostnames for the domain names managed by us

MX Records

  • We will also manage your domain name MX records to specify the mail server that is responsible for accepting email messages on behalf of your domain