SIMS Software and Administration Systems Support
About the Service
Lancashire County Council Education Digital Services provide a range of support options for SIMS, including support for SIMS 7, FMS and SIMS Next Gen. Our support service ensures your school's management information system effectively supports your staff to:
- manage and administer student and staff data
- assist in curriculum, planning and academic performance monitoring
- carry out financial management and strategic planning
- evidence compliance with statutory regulations
What are the benefits?
Our SIMS Support services provides your school with access to a team of SIMS support and technical staff who will provide you with:
- specialist support to help your staff understand and make the best use of your school's data using your SIMS system
- technical support to keep SIMS running smoothly, ensuring the effective management of your business-critical system
- support services designed with security and data protection as their underlying core principles
- a service that is designed to minimise occurrences of downtime
What's Included?
Recommended Support Option
Our recommended support option is SIMS Managed Service. This service option provides a comprehensive support package to ensure the effective running of your SIMS system.
| Support Option | Description |
|---|---|
| SIMS Managed Service |
|
We also offer SIMS Software Only, SIMS Finance Only and SIMS Basic support options – please refer to the Support Service Features Comparison table below for more information.
Service Features
SIMS supported features
We offer Support, Consultancy and Training on these areas of SIMS and FMS:
| SIMS Features |
||
| Assessment Manager | Exams | Profiles |
| Attendance | Exclusions | Staff Performance |
| Behaviour Management | FMS6 | Reporting |
| Core | Interventions | School Census Returns |
| Cover Management |
Key Stage Assessment | School Workforce Census Returns |
| CTF |
Nova T | STAR |
| Curriculum |
Options | System Manager |
| Equipment Register |
Personnel | Year End |
Support for Add-On Modules
Please see separate service definitions for details of support for the following SIMS add-on modules:
- SIMS Dinner Money
- SIMS Discover (Data Analysis)
- SIMS Financial Reporting (FRS)
- SIMS Lesson Monitor (Lesson Registration)
- SIMS Staff Performance
- SIMS Teacher App
- SIMS Parent App
As a SIMS Support Unit (SSU), we also offer assistance with adoption and support with SIMS Next Gen, ESS's new cloud-based version of SIMS.
| SIMS Next Gen | Features |
|---|---|
|
Adoption and enablement |
|