
SIMS Software and Administration Systems Support
About the Service
Lancashire County Council Education Digital Services provide a range of options to support schools that use Capita SIMS as their school's management information system. SIMS is pivotal for:
- Schools' management and administration;
- Assisting curriculum planning and performance monitoring;
- Assisting the day to day running of the school;
- Financial planning and management;
- Evidencing compliance with statutory duties;
- Assisting with strategic planning for the school.
Our service provides schools with the necessary support to maintain reliable access to their SIMS management information system and to ensure your school can make effective use of the software and data.
What are the benefits?
Our SIMS Support services provides your school with access to a team of SIMS support and technical staff who will provide you with:
- Specialist support to help you make the best use of your SIMS system.
- Technical support options to keep SIMS running efficiently.
- Effective management of your business critical SIMS system.
- Support services designed with security and data protection as their underlying core principles.
- A service that is designed to help you minimise downtime occurrences, which could risk leading to loss of productivity.
- Lancashire maintained schools subscribing to the support service also benefit from supplier management and procurement on behalf of your school, benefiting in a reduced price for Capita SIMS Annual Entitlement.
What's Included?
Service Features
Service Options
We offer four different options for SIMS Software and Administration System Support:
Support Option | Description |
---|---|
SIMS Managed Service |
This is our premium SIMS support option and the most popular. It includes:
|
SIMS Software Support Only |
This option provides:
It does not provide:
|
SIMS Basic Support Only (Default where a Third Party support company restricts our access to the server where SIMS installed) |
This limited option only provides:
It does not provide:
Notes:
|
SIMS Finance (FMS) Support Only |
This option provides:
Please note that Capita no longer offer annual maintenance just for SIMS FMS, schools purchasing this service will need to purchase full Capita SIMS Annual Maintenance. |