2025/2026 Service Definition

Mobile Device Management (Lightspeed Systems)

About the Service

Mobile Device Manager (MDM) is a mobile device management (MDM) service provided by Lightspeed systems. This cloud-based technology enables school staff to manage mobile devices such as iPads, integrating them with Apple School Manager throughout the school. It helps teachers to ensure that students are using them effectively for learning.

What are the benefits?

Our MDM service is designed to simplify device management, enhance learning experiences, and ensure the safety and efficiency of mobile device use in educational settings. It offers many benefits for school ICT-Coordinators and staff:

  • Centralised Management: Manage all mobile devices, such as iPads, from a single location without needing to configure each device individually.
  • Seamless Integration: Utilises Apple School Manager to assign and configure school devices, ensuring they are enrolled and ready for use.
  • Wireless Deployment: Deploy apps, e-books, and configure home screen layouts wirelessly, saving time and effort.
  • Device Management: Locate misplaced devices and manage various settings remotely.
  • Application Management: Ensure the right applications are installed for the appropriate groups of learners, streamlining the process for ICT coordinators, IT staff, and teachers.
  • Safeguarding: Enhance pupil safety by remotely wiping and resetting devices if necessary.
  • Cross-Platform Support: Manage Apple, Android, and Microsoft mobile devices, controlling behaviour, settings, and installed software.
  • Enhanced Learning Tools: Transform mobile devices from consumer gadgets into powerful educational tools.
  • Additional Support: Schools subscribing to our Technical Visits for Curriculum Networks service receive additional support for their MDM service.
  • Timesaving: Recognised as an essential solution that saves time and effort, making it indispensable for schools.

What's Included?

Service Features

Feature Description
User-friendly interface with multiple levels of administration IT staff and classroom teachers can manage devices with mobile device management, providing the necessary visibility and control.

Hierarchical controls

Allows setting policies at the school, classroom, group, and device levels, with the ability to adjust sub-group policies granularly.

Simple device administration and configuration

  • Manage the installation of applications to multiple devices and monitor device status remotely.
  • Remote configuration and device wiping helps protect the safety of the network and students.
Multi-Operating System management Supports management functions for Apple iOS, Android, and Windows 11 (note: technician support is only available for Apple iOS devices)
Integration with Apple School Manager Apple School Manager makes it simple to find, buy and distribute apps in bulk for your School. Provides an efficient way to manage apps purchased from the Apple store. For details of volume purchasing of Apps from Apple visit: https://www.apple.com/uk/education/k12/how-to-buy/

Application Management

Enables teachers and school ICT staff to manage application deployment and device lockdown through the MDM web interface.

Documentation

Access to Lightspeed Systems self-service information and guidance documents, for using and setting up the service.
Lightspeed Systems MDM Support Documentation

MDM Licences

  • MDM licences are purchased on an annual subscription basis (extra licences can be added as required).
  • Please check the number of licences on your subscription carefully (the use of additional licences will be chargeable).
  • Please purchase enough licences at SLA renewal to cover your requirements for the coming year.

MDM Setup Service
(Optional Extra)

  • Enrol iPads into MDM.
  • Setup Wi-Fi profiles.
  • Deploy applications.
  • Configure devices.

MDM Support Service (Optional Extra - Technical Support for Curriculum Network customers only)

Schools that also subscribe to our Technical Visits for Curriculum Networks service can receive the following MDM support features inclusive within that service.

  • Application deployment
  • Enablement or disablement of device features
  • Remote wipe on request (where possible)
  • Support school in enrolling devices (only available during scheduled visits as part of the Technical Support for Curriculum Networks service)