Wi-Fi Support Service

About the Service

Our Wi-Fi Support Service can be used to support schools create Wi-Fi enabled learning spaces, single Wi-Fi enabled classrooms or Wi-Fi flooded schools. The service provides comprehensive support for your school's Wi-Fi system and is designed as an add-on to your Technical Support for Curriculum Networks service. Our Wi-Fi service ensures that your school's Wi-Fi hardware and controller are correctly configured to balance devices around the Wi-Fi network to ensure the ongoing performance of your system.

Please note that this service is currently only offered as a support service for existing customers of our Ubiquiti based Wi-Fi solutions. We are developing a new service based on Aruba Wi-Fi technology which we aim to make available in 2023 (prices shown are only valid for Ubiquiti based solutions).

What are the benefits?

Wi-Fi networks allow staff and pupils with a wireless-enabled device e.g. laptop, netbook, tablet or iPad to exchange data or access the internet without the need for a physical cabled connection.
Our Wi-Fi Installation and Support services can help improve situations where there is little existing cabled infrastructure in place or where cabling is difficult (e.g. listed buildings, large open spaces).
Many modern devices such as tablets and iPads only have Wi-Fi connectivity and rely on having a robust Wi-Fi network for their effective use in the classroom.
Our Wi-Fi networks are scalable, providing an option to improve your school's network infrastructure as the numbers of Wi-Fi devices increase in school. Older Wi-Fi networks may struggle to keep pace.
Our Wi-Fi Installation and Support services ensure your Wi-Fi network is carefully planned to ensure that all devices trying to access the network simultaneously can connect successfully.
Our specialist design, implementation and support services aim to help your school to get the most from your investment in wireless devices.

What's Included?

Service Features

Feature	Description
Wi-Fi Support Service Overview	We offer Wi-Fi solutions with ongoing annual support as a managed service. Our Wi-Fi solutions include configuration and installation of access points, user setup for either simple or complex whole school solutions.
Secured Wi-Fi	All our Wi-Fi installations will be secured to current industry standards typically WPA2 AES-CCMP.
Load Balancing	Our Wi-Fi installations will automatically balance client connections over suitable access points and between the 2.5 and 5GHz channels.
Bring Your Own Device	On request we can create a secure separate BYOD wireless network for non-school owned devices to access the internet (additional charges may apply).
Highly Experienced Technical Support	Regionally based specialist field support team available for fast response to faults.