FAQs

Do you subscribe to our Schoolcomms Messaging service?

Schools purchasing Schoolcomms through Lancashire County Council Education Digital Services are able to benefit from direct support for the product from Schoolcomms. You do not need to log a problem with our Education Digital Services support desk first.

Please click on the 'Login' button above to access our Schoolcomms Support page where you can find useful links for Schoolcomms support.

If you don't already have a login, please contact us via our Online ICT Incident Reporting Service or by calling us on 0300 123 6797 to request your account details are resent to you.

Don't subscribe to our Schoolcomms service?

See our flyer to find out more on how to make easy cost savings with Schoolcomms, for parental communication.

There are many other ways you can find out more about our Schoolcomms Messaging service as well as all the other services we offer. These include other sections of our website such as our Annual Support Services and On-site Services sections, or alternatively, please don't hesitate to contact one of our Business Relationship Managers on educationdigitalservices@lancashire.gov.uk or 0300-123-6797 (Option 2).

You can also request information via our online form.